We carry out comprehensive management of communications and networks, both data and voice, and guarantee their availability, ensuring a quick restoration of service in case of incidents.
We design customized systems engineering solutions.
We coordinate facilities, fine-tune equipment, manage user incidents, maintain communication systems and design custom systems engineering solutions.
Our IT team consists of professionals with multiple technical and management skills. Thanks to our expertise, we can offer total flexibility, adaptability and scalability so that our customers can take at every moment the most relevant decision for their business.
Our IT Infrastructure services
- Ticket management with service orientation
- Quality monitoring (KPIs, KPMs and KPGs)
- Plant inventory control (CMDB)
Maintenance and monitoring
Our highly qualified experts monitor and maintain well-functioning network and communications infrastructures, detecting potential breakdowns and acting proactively. We work on the basis of previously defined Service Level Agreements with the customer, so that quality is a constant in our daily work.
- Registration, diagnosis and resolution of incidents
- Monitoring of networks, equipment and lines
- Preparation and execution of periodic tests
We are convinced that constant optimization of systems is indispensable and must respond to the changing needs of the company. With the sole objective of ensuring continuous improvement, we monitor services and equipment, at the same time as we design and develop customized solutions for the business, to respond to the new requirements identified during system maintenance.
- Evolving and proactive maintenance of customer LAN and communication lines
- Design of solutions, implementation of improvements and trend analysis
- Project development for fixed and mobile networks
- Commissioning and configuration of equipment
- Coordination of installations and control of configurations
Why SII Group Spain?
We have the ability and experience
- We answer your needs with certified technicians and experts
- We offer flexibility, adaptability and scalability
- We cover the whole range of solutions for your infrastructures
- We have a specialized technical office
- We work together with the cybersecurity team
- We carry out management and monitoring services 24/7
- We are committed to you