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Digital Transformation
Through our service portal, we manage user support, the resolution of tickets and services, and guarantee the availability of IT resources associated with the job. We are quality assurance, we work on the basis of Service Level Agreements and we monitor the indicators and KPIs to guarantee the quality of the services provided at all times.
- Provision and maintenance of hardware
- Distribution and approval of software
- User support
- Resolution of incidents and benefits
- Video conference management
- Fixed and mobile telephone management
- Print management
- Virtualization of desktop and apps
- Model deployment
- Unification of communications